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Return Policy

You can Return SilverMex products before the 7th day after Delivery to your door.

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 If You receive an item that you wish for a refund, we will accept a return under the following conditions :

   1.) Product is unworn.

   2.) Product is unaltered.

   3.) The buyer is financially responsible of returning the item to us. 

         a.) It includes actual shipping cost

         b.) Any possible Tariffs and/or taxes that the carrier may require us to pay before we can receive the package 

  

** CUSTOM ORDERS ARE NOT REFUNDABLE **

 

The buyer may choose the carrier of their choice for shipping.

Reminder : buyer will be responsible for the package to arrive to us so we can issue the refund.

Best reliable method is to choose a carrier that provides an online tracking service, with proof of delivery.

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   Please feel free to Contact Us for any of your question or concerns 

From the Owners of SilverMex

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